Website Terms & Conditions
If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
Practice Terms & Conditions
What We Provide
We (Matt Jarosy) provide nutritional therapy & RCP consultancy services to clients to improve their health through diet and lifestyle interventions. We focus on preventative healthcare, the optimisation of physical and mental health and chronic health conditions. Through consultations, dietary and lifestyle analysis and biochemical testing, we aim to understand the underlying causes of your health issues which we will seek to address through personalised dietary therapy, nutraceutical prescription (supplements) and lifestyle advice. We pull on various practices during consultations including nutritional therapy, biomedicine, naturopathy and the root cause protocol (RCP).
Functional Tests & Supplements
During your consultation or prior to your consultation we may recommend private functional testing (outside of that offered by the GP), using biological samples and tests to help to determine a possible cause for your symptoms. The cost for this is not included in the our pricing and will be an additional charge. The tests are typically ordered via us and charged at the standard RRP via invoice to the client on immediate payment terms. Testing can take up to two working weeks to complete once the sample has been sent off and will not be ordered untill the payment for the given test has been complete. Due to the nature of the item, once a test has been ordered, it cannot be refunded. Although we typically run functional testing prior to the initial consultation, you are not obligated to take any test if you do not wish to.
In addition to diet and lifestyle recommendations, we may recommend supplements (nutraceuticals) based on your specific case. The cost for any supplements is not included in the consultation pricing. These may be ordered by us or you will be directed to the appropriate website or location for purchase. Any relevant discount codes if applicable will be provided. A small amount of commission is taken by us in any supplements purchased with the discount – this charge helps to cover the time taken to research the supplement and check for any contraindications or interactions relevant to the individual. Please note that purchasing and taking supplements is optional and will not always be recommended.
Appointments
We operate predominantly online consultation services via Zoom unless specified. If you book an online consultation it is your responsibility to have a working internet connection. Your zoom link for the consultation will be sent no later than 12 hours before the consultation. If the internet connection fails for any reason, the rest of the consultation will be carried out via the telephone. Please expect a response time on emails of up to 48 hours, although we will endeavour to get back to you sooner. The only reason for more extended delays in response time would be to do with annual leave or extenuating circumstances. Recording consultations using any form of electronic media is not permitted for either party without the written permission by both the practitioner and you the client.
Support Structure Between Consultations
We provide email support between consultations. This is predominantly for small questions and queries. Anything that involves a long list of questions or sharing a significant amount of personal information should be reserved for consultations. Please expect a response time on emails of up to 48 hours. The only reason for more extended delays in response time would be to do with annual leave or extenuating circumstances.
Payment
Full payment is required at the time of recieving your invoice. Testing kits cannot be ordered without payment. The consultation will not be conducted without prior payment. If you have any queries regarding payment, please contact mattjarosy@gmail.com
Cancellation Policy
Our goal is to provide quality care to all clients. When you book an appointment, you are holding a space in our calendar that is no longer available to other clients. In order to be respectful and fair to others, please cancel as soon as you know you cannot make your appointment.
You may cancel your initial appointment up to 24 hours in advance for a full consultation refund or to reschedule the appointment at no additional cost. Cancellations made less than 24 hours in advance will not be eligible for a refund.